Frequently Asked Questions

What is PriorityPerks^SM?

PriorityPerks^SM is a customer appreciation program offered only to Pitney Bowes (small office series) postage meter customers. The program offers rewards and resources useful to small businesses. It's our way of thanking our customers for their continued business!

How much is PriorityPerks^SM?

PriorityPerks^SM is FREE for (small office series) postage meter customers. Once you become a member, you'll have full access to the variety of offers and tools the program has to offer. It's simple, easy, and FREE!

How do I become a member?

Simply click on Register Today and you will be asked a few questions to verify that you are a Pitney Bowes postage meter customer and that will help you create your account. If you currently use the Pitney Bowes online tool, My Account, you can use the same User Name and Password to sign in to PriorityPerks.

Do I need to be a Pitney Bowes customer?

To participate in PriorityPerks you must be an active Pitney Bowes postage meter customer. If you are not a customer and would like to become one, please visit us at www.pitneyworks.com to learn more about Pitney Bowes products and services.

How do you know I am a Pitney Bowes customer?

Your Customer Account Number will help us verify you are currently a Pitney Bowes customer.

Where do I find my Customer Account Number?

Your Customer Account Number is located in you new customer welcome material and on postage meters invoices.

How often are there new offers?

When there are new offers, you will be the first to hear about them. If you have activated your account, we will send you an e-mail updating you on the latest offers and our website will highlight new specials when they become available.

How do I take advantage of a special offer?

Once you have signed in and clicked on full details, there will be instructions on how to redeem the offer. It's that simple!

How long are offers good for?

All offers are different. Some are so special we can only offer them for a limited amount of time. Please be sure to check the Full Offer Details page for all the details on that specific offer.

What if I already use Pitney Bowes online account management tool, My Account?

If you currently use My Account on www.pb.com, you can use the same User Name and Password for PriorityPerks^SM.

What if I am having problems activating my registration or signing in to PriorityPerks^SM?

If you are having problems activating your account, signing in to your account, or specific questions about the program, e-mail us.

How do I change my password or other account information?

Click on My Account at the top of the screen and then click on the My Portfolio section. In the My Portfolio section you will be able to edit your e-mail preferences, change your password, or update your profile.